Information We Collect

When you interact with zelarithovens's platform, we collect various types of information to provide you with our financial analysis services. This includes information you provide directly and data we gather automatically through your use of our services.

Personal Information You Provide

• Account registration details including name, email address, and professional information
• Contact information when you reach out to our support team
• Financial data and documents you upload for analysis purposes
• Payment information processed through our secure payment partners
• Profile preferences and customization settings

Automatically Collected Information

• Device information, browser type, and operating system details
• IP address and general location information
• Usage patterns, feature interactions, and session duration
• Cookies and similar tracking technologies for platform functionality

How We Use Your Information

zelarithovens processes your personal information for specific, legitimate purposes that directly relate to providing and improving our financial analysis services. We believe in transparency about how your data helps us serve you better.

• Service delivery: Processing financial statements, generating analysis reports, and providing platform access
• Account management: Creating and maintaining your user account, authenticating access, and managing subscriptions
• Communication: Sending service updates, security notifications, and responding to your inquiries
• Platform improvement: Analyzing usage patterns to enhance features and user experience
• Security: Monitoring for fraud, preventing unauthorized access, and maintaining system integrity
• Legal compliance: Meeting regulatory requirements and protecting our legal interests

Information Sharing and Disclosure

We respect your privacy and don't sell your personal information to third parties. However, there are specific circumstances where we may share your information with trusted partners or as required by law.

Service Providers

We work with carefully selected third-party service providers who help us operate our platform. These partners include cloud hosting services, payment processors, and customer support tools. All service providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court order, or government regulation. This includes cooperating with law enforcement investigations or protecting the rights and safety of our users and platform.

Business Transfers

If zelarithovens is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify users of any such changes and ensure continued protection of your data.

Your Privacy Rights

As a zelarithovens user, you have significant control over your personal information. We've designed our platform to make exercising these rights straightforward and accessible.

To exercise any of these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security and Protection

zelarithovens employs industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our security approach includes both technical and administrative safeguards.

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls limiting staff access to user data on a need-to-know basis
• Secure data centers with physical access controls and monitoring
• Regular backups with encrypted storage and secure recovery procedures

While we implement robust security measures, no system is completely immune to risks. We encourage users to protect their accounts by using strong passwords and keeping login credentials confidential.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and legal requirements.

• Account information: Retained while your account is active, plus 3 years after account closure
• Financial documents: Deleted within 90 days after analysis completion, unless you choose to save them
• Usage logs: Aggregated data retained for 2 years for service improvement purposes
• Communication records: Support conversations kept for 5 years for quality assurance

When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by legal obligations or to resolve disputes.

International Data Transfers

zelarithovens processes data primarily within the United Kingdom. However, some of our service providers may process information in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.

We use Standard Contractual Clauses approved by the European Commission and work only with providers who maintain adequate data protection standards. Your information receives the same level of protection regardless of where it's processed.

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality. You can control cookie preferences through your browser settings, though some features may not work properly if cookies are disabled.

Types of Cookies We Use

• Essential cookies: Required for login, security, and basic platform functionality
• Performance cookies: Help us understand how users interact with our platform
• Preference cookies: Remember your settings and customization choices

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and display a notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.